The 9/11 Consensus Panel; areas of complete consensus; contextual approach to analyzing events at the Pentagon; 9/11 was one operation; origins of the hijacker story; telephone calls from the planes; analysis of eyewitness reports; physical debris; photographic evidence; video evidence; black boxes; FBI takes control of the investigation; means, motive and opportunity; Pentagon specific purposes; planes as a diversionary tactic; John Lear.